Frequently Asked Questions
Q1.1: What are the requirements for the installation and operation of Affiliate Link Tracker?
A: Affiliate Link Tracker has been tested on servers featuring Apache versions 1 and 2, PHP 4 and 5, MySQL 4 and 5. Mod rewrite is required if you wish to use the optional URL rewriting feature.
Q2.1: How many domains can Affiliate Link Tracker be installed on?
A: A single Affiliate Link Tracker licence permits installation onto a single domain name. To install onto multiple concurrent domains, additional licences must be purchased.
Q3.1: How long will support and upgrades be provided?
A: Please see the individual terms of your licence purchased.
Q3.2: How is support provided?
A: Support is provided through an online ticketed support centre. There is also a knowledgebase available for customers to diagnose potential issues.
Q4.1: Do you have an affiliate scheme?
A: Existing customers may contact support for more information about the affiliate scheme.